Update - The deletion process finished. As previously announced, current viewer counts of today are still delayed, but only in the Classic UI.
If you need current data of today, we kindly ask you to use the new UI (https://platform.3qsdn.com) to view the viewer statistics.
Sep 08, 2026 - 19:02 UTC
If you need current data of today, we kindly ask you to use the new UI (https://platform.3qsdn.com) to view the viewer statistics.
Sep 08, 2026 - 19:02 UTC
Update - The deletion process has been started. As the deletion will take longer, we will move the step where viewer counts and processing of analytics are delayed to this evening.
Sep 08, 2026 - 06:17 UTC
Sep 08, 2026 - 06:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 08, 2026 - 06:00 UTC
Sep 08, 2026 - 06:00 UTC
Scheduled - During this maintenance period we will perform a regular housekeeping job in the Classic UI analytics archive.
Please note that after this maintenance unique viewer statistics will only be available for dates after January 1st, 2026. If you still need data for the year 2025, we kindly ask you to pull them before this maintenance window.
During this maintenance, the live viewer count in projects in the classic and new UI will be temporarily unavailable, and the processing of classic UI analytics data will be delayed.
The analytics data provided in the new UI are not affected by this housekeeping job.
Sep 8, 2026 06:00-07:00 UTC
Please note that after this maintenance unique viewer statistics will only be available for dates after January 1st, 2026. If you still need data for the year 2025, we kindly ask you to pull them before this maintenance window.
During this maintenance, the live viewer count in projects in the classic and new UI will be temporarily unavailable, and the processing of classic UI analytics data will be delayed.
The analytics data provided in the new UI are not affected by this housekeeping job.
Sep 8, 2026 06:00-07:00 UTC
Platform
Operational
Customer Interface
Under Maintenance
REST API
Operational
DNS
Operational
Live Ingest
Operational
Encoding Engine
Operational
Media Delivery
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
API v3 (Beta) - Upcoming Breaking Changes Sep 14, 2026 06:00-08:00 UTC
Update -
The testable release has been made available under https://api-glass.3qsdn.com/v3/doc#/
Please test and adapt your existing integrations before the full release on September 14th.
Sep 07, 2026 - 13:28 UTC
Please test and adapt your existing integrations before the full release on September 14th.
Sep 07, 2026 - 13:28 UTC
Scheduled -
In preparation for the full public release of API v3, several breaking changes will be introduced to improve naming consistency and standardize the API schema.
A preview version containing these changes will be made available in advance. This will allow integrations, scripts, and tools currently using API v3 (Beta) to be updated and tested before the changes are deployed to the public release.
The following changes are planned:
- originalFileName
- Renamed to originalFilename.
- Moved from metadata to properties.
- Standardization of URL terminology
- API v3 currently only uses and returns URLs. Therefore, all remaining occurrences of URI will be changed to URL.
- URL-related property names will follow the capitalization conventions used throughout API v3:
- Standalone: url
- Within another property name: Url
- Example: downloadUrl
- Name property capitalization
- firstname → firstName
- lastname → lastName
- nickname remains unchanged.
- Time zone property capitalization
- timezone → timeZone
- userTimezone → userTimeZone
- Content-protected URL placeholders
- In a small number of endpoints, the placeholders used in content-protected URLs are currently returned with incorrect capitalization.
- [Hash] → [HASH]
- [Timestamp] → [TimeStamp]
Aug 31, 2026 - 19:44 UTC
A preview version containing these changes will be made available in advance. This will allow integrations, scripts, and tools currently using API v3 (Beta) to be updated and tested before the changes are deployed to the public release.
The following changes are planned:
- originalFileName
- Renamed to originalFilename.
- Moved from metadata to properties.
- Standardization of URL terminology
- API v3 currently only uses and returns URLs. Therefore, all remaining occurrences of URI will be changed to URL.
- URL-related property names will follow the capitalization conventions used throughout API v3:
- Standalone: url
- Within another property name: Url
- Example: downloadUrl
- Name property capitalization
- firstname → firstName
- lastname → lastName
- nickname remains unchanged.
- Time zone property capitalization
- timezone → timeZone
- userTimezone → userTimeZone
- Content-protected URL placeholders
- In a small number of endpoints, the placeholders used in content-protected URLs are currently returned with incorrect capitalization.
- [Hash] → [HASH]
- [Timestamp] → [TimeStamp]
Aug 31, 2026 - 19:44 UTC