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REST API Operational
DNS Operational
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Encoding Engine Operational
Media Delivery Operational
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Degraded Performance
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Maintenance

Scheduled Maintenance

Video live ingest maintenance [de-origin-ingest-live-02.3qsdn.com] Apr 15, 2026 05:30-06:30 UTC

Dear SDN user,

During this maintenance window, we will perform maintenance on our ingest [de-origin-ingest-live-02.3qsdn.com].

We need to change internal networking parameters.

We do expect encoder connections to drop for a few seconds, resulting in an immediate restart on active streams. In case there is an automatic failover configured, the stream will fail over to the other ingest temporarily.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team

Posted on Apr 01, 2026 - 11:16 UTC
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Apr 4, 2026

No incidents reported today.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Completed - The scheduled maintenance has been completed.
Apr 1, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 UTC
Scheduled - Dear SDN user,

During this maintenance window, we will perform maintenance on our ingest [de-origin-ingest-live.3qsdn.com].

We do expect encoder connections to drop for some time.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team

Mar 10, 13:08 UTC
Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 UTC
Scheduled - Dear SDN user,

During this maintenance window, we will perform maintenance on our ingest [de-origin-ingest-live-02.3qsdn.com].

We do expect encoder connections to drop for some time.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team

Mar 10, 13:07 UTC
Mar 24, 2026
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.