All Systems Operational

Platform Operational
Customer Interface Operational
REST API Operational
DNS Operational
Live Ingest Operational
Encoding Engine Operational
Media Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Encoding queue (file-based, on-demand)
Fetching
Platform uptime
Fetching
Platform Response Time ?
Fetching
Player Configuration Delivery
Fetching
Media Delivery uptime
Fetching
Media Delivery Response Time
Fetching
REST API update
Fetching
REST API Response Time
Fetching
DNS uptime
Fetching
DNS Response Time
Fetching
Dec 16, 2025

No incidents reported today.

Dec 15, 2025
API v3 (Beta): change AudioTrack handling
Completed - The scheduled maintenance has been completed.
Dec 15, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 07:00 UTC
Scheduled - Dear SDN user,

During this maintenance window we will deploy a breaking change in API v3 concerning the handling of audio tracks. There is now an endpoint for managing audio tracks.
Subtitle type has been renamed to role.

We do not expect any downtime during this procedure.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team
Dec 15, 06:53 UTC
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025
Player Release v5.4.2
Completed - The scheduled maintenance has been completed.
Dec 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:00 UTC
Scheduled - In this maintenance we will deploy Player Release v5.4.2; Release notes: https://releasenotes.docs.3q.video/current-release-notes/player

In case of an issue, we'll rollback the deployment.
Dec 5, 08:28 UTC
Dec 5, 2025
Incorrect format of the playout array in the file object
Resolved - Since deployment on October 22, the playout array in the files object had an incorrect format. This was fixed with today's deployment.
Dec 5, 07:44 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Software framework upgrade
Completed - The scheduled maintenance has been completed.
Dec 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 14:30 UTC
Scheduled - Dear SDN user,

during this maintenance we are upgrading the framework of our software.

We do not expect any downtime during this procedure.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team
Nov 28, 14:25 UTC
← Incident History Powered by Atlassian Statuspage