SDN Malfunction

Incident Report for 3Q GmbH

Resolved

The performance issues have not occurred since approximately 1:00 p.m. If you have any questions, please contact us via the ticket system!

Posted Nov 05, 2026 - 14:43 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 05, 2026 - 14:35 UTC

Monitoring

We have implemented initial measures, and the performance limitations have decreased. We will continue to monitor these processes and provide updates on the results.

Posted Nov 05, 2026 - 13:13 UTC

Investigating

There is currently a problem with the SDN.
We are already working on it and are trying to resolve it as quickly as possible.

Posted Nov 05, 2026 - 11:37 UTC

This incident affected: Platform, Customer Interface, REST API, DNS, Live Ingest, Encoding Engine, and Media Delivery.