Updating the format of language tags used in our HLS / DASH manifests

Scheduled Maintenance Report for 3Q GmbH

Completed

The scheduled maintenance has been completed.

Posted Nov 21, 2025 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 21, 2025 - 07:00 UTC

Scheduled

Dear SDN user,

To better support language variants (e.g. "British English" vs. "American English") during this maintenance we will be updating the format of language tags used in our HLS / DASH manifests from ISO-639-2 to IETF BCP 47.

If you are not using our player for playback, please ensure that your player supports IETF BCP 47 language tags before the switch.

This applies to all newly encoded/packetized VoD files after this change.

Here is a example with the BCP 47 language codes: https://playout.3qsdn.com/embed/0dbf70f9-d75a-4208-a0db-c6193a6cd70a

We do not expect any downtime during this procedure.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team

Posted Nov 18, 2025 - 14:05 UTC

This scheduled maintenance affected: Platform, Customer Interface, REST API, and Encoding Engine.