Transcoding Network was temporarily degraded

Incident Report for 3Q GmbH

Resolved

Between 11:04 and 11:05 AM CEST time, we noticed the temporary network degradation of one of our third-party providers. This outage lasted for around 30 seconds and led to some live Transcodings being impacted/degraded.

We do not see any further issues currently, and the outage did not repeat. We are investigating the cause and are in talks with the provider.

Posted Apr 21, 2026 - 09:00 UTC