All Systems Operational

Platform Operational
Customer Interface Operational
REST API Operational
DNS Operational
Live Ingest Operational
Encoding Engine Operational
Media Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Datacenter Maintenance Aug 5, 2025 07:00-17:00 UTC

Scheduled - This is a heads-up. We do not expect any downtime or service disruption during this full day maintenance.

To enhance our own sovereignity, we increase our datacenter colocation space and add new datacenter locations.

This day our infrastructure team will visit the new datacenter locations to interconnect both our new and old datacenter locations.

The interconnections will help us to seamlessly migrate our workloads to the new colocations in the background, with exception for the RTMP/SRT liveingests. We'll announce the timeframes for the liveingests here on the statuspage.

Aug 01, 2025 - 14:35 UTC

Video live ingest maintenance [de-origin-ingest-live-02.3qsdn.com] Aug 15, 2025 20:00-22:00 UTC

Dear SDN user,

During this maintenance window, we will perform maintenance on our ingest [de-origin-ingest-live-02.3qsdn.com].

We do expect encoder connections to drop for some time.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team

Posted on Aug 01, 2025 - 14:40 UTC

Video live ingest maintenance [de-origin-ingest-live.3qsdn.com] Aug 26, 2025 20:00-22:00 UTC

Dear SDN user,

During this maintenance window, we will perform maintenance on our ingest [de-origin-ingest-live.3qsdn.com].

We do expect encoder connections to drop for some time.

If you have any questions, please feel free to contact our support team.

Kind regards,
Your 3Q Team

Posted on Aug 01, 2025 - 14:41 UTC
Encoding queue (file-based, on-demand)
Fetching
Platform uptime
Fetching
Platform Response Time ?
Fetching
Player Configuration Delivery
Fetching
Media Delivery uptime
Fetching
Media Delivery Response Time
Fetching
REST API update
Fetching
REST API Response Time
Fetching
DNS uptime
Fetching
DNS Response Time
Fetching
Aug 5, 2025

No incidents reported today.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025
Resolved - This incident has been resolved.
Jul 26, 07:24 UTC
Monitoring - The issue has been solved.
Jul 26, 07:17 UTC
Investigating - Currently we are experiencing issues starting a livestream. We are on it, issue should be solved in some minutes.
Jul 26, 07:13 UTC
Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.